Return Policy

We are happy to accept the return of new, unused items from an order within 30 days after they have been delivered to you. 

• Call 1-888-477-6532 for a Return Authorization number and shipping address for return.

• Pack items back into original box.

• Send box from the shipping company of your choice. You are responsible for the shipping cost of the return.

Once the returned merchandise is received by us and inspected to be new condition, we will immediately refund the cost of the goods returned. New items that are not completely hair and dirt free may be subject to a 20% restocking fee.

Custom Die-Cut mats are NOT eligible for returns or exchanges.

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Corporate Projects

We have the ability to print, water-jet or die-cut mats to create customized flooring.

Contact Us

888.477.6532 (toll free)
513.860.2711
513.860.2733 (fax)

HOURS
9AM - 5:30PM EST (M-F)

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Email us at info@softtiles.com or send us a message below.