We are happy to accept the return of new, unused items from an order within 30 days after they have been delivered to you.
• Call 513-860-2711 for a Return Authorization number and shipping address for return.
• Pack items back into original box.
• Send box from the shipping company of your choice. You are responsible for the shipping cost of the return.
Once the returned merchandise is received by us and inspected to be new condition, we will immediately refund the cost of the goods returned (excluding the original shipping cost). New items that are not completely hair and dirt free may be subject to a 20% restocking fee.
Custom Die-Cut mats are NOT eligible for returns or exchanges.